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Store policy

Terms of Service

Store terms for buying Jingdezhen porcelain through this website.

Product information

We aim to present accurate product photos, sizes, weights, prices, and inventory. Final hand-finished pieces may have minor natural variations.

Payment

Orders are paid through PayPal. Fulfillment begins only after PayPal payment is confirmed or verified by webhook.

Availability

If an item becomes unavailable after payment, we will contact the buyer with a replacement option, delay notice, or refund.

Limitation

We are not responsible for delays caused by customs, carrier events, incorrect addresses, or destination-country import procedures.